Terms and Conditions

PAYMENT AND TERMS:

Merchandise may be charged using Visa or MasterCard only.  (Sorry, no checks, money orders, or C.O.D. shipments.)  We will pay shipping charges on all orders of $75.00 or more (Exception:  additional shipping charges may apply to the following western states: AZ, CA, CO, ID, MT, ND, NE, NM, NV, OR, SD, UT, WA, WY, as well as barber chairs and furniture).  All orders under $75.00 will incur a shipping and handling charge of $10.00. An additional $3.00 will be added for all UPS residential delivery addresses.  We only ship within the 48 continental United States of America.

BACK ORDER:

Back orders which total $75.00 or more will automatically be shipped (freight allowed) within the continental United States.  All others will be canceled. 

RETURN POLICY:

All returns must be authorized at which time a copy of the invoice or invoice number must be provided and an authorization number will be issued.  This authorization number must be indicated on all paperwork and written on the outside of each returned package.  A minimum 50% handling charge on the amount of goods returned will be imposed on all unauthorized returns. 

All merchandise must be returned PREPAID within 14 days of the date of delivery.  After that time any merchandise felt by the customer to be defective should be returned directly to the manufacturer.  There will be no returns accepted on electrical parts (i.e. coils, switches, cords, armatures, etc.), personalized items, videos, shears, and non-stock/special orders. 

All authorized returns are subject to a 20% restocking/handling charge.  Shipping/handling charges are not refundable.  No credit or exchange will be processed on any returned goods until the merchandise has been received and inspected.  All returned merchandise must be in new (unused), resalable condition, complete with original packaging and all instructions, inserts, etc.  Returned merchandise will, at our option, be repaired, replaced or credited.  If merchandise is damaged due to misuse or abuse, return shipping charges will apply.

SHORTAGES:

All claims for lost or damaged shipments must be made directly by buyer to the delivery carrier at time of delivery.  Shortages due to packing errors must be reported in writing within 10 days.  Buyers request for proof of delivery must be made within 30 days of receipt of invoice.  After 30 days the merchandise will be considered as delivered. 

We reserve the right to correct any printing errors (pricing or sizes).  Prices are subject to change without notice due to similar pricing policies stipulated by our manufacturers.  We appreciate your understanding of this situation and would like to thank you for your business.

CARR BARBER SUPPLY